2. Informing consumers
A company must provide honest and clear information, enabling consumers to make an informed choice when purchasing a product or service.
- Sellers are required to provide consumers with clear and understandable information
When providing important information about a product, the seller must ensure that this information is clear and easy for consumers to understand.
- Mandatory information before and after the purchase of a product
Before the purchase, the seller must provide the mandatory information about the product being sold. This information must also be included in confirmations after the purchase. The seller must ensure that this information is clear and understandable for consumers.
- Product characteristics
Important information about the product must be clear and honest, so that the consumer knows what they are buying.
- Displaying prices
The price must be clear and complete, so consumers know what they are paying for and are not misled.
- For consumers
The AFTA provides consumers with information through a dedicated website: Consuloket.aw
- Publications
Here you will find an overview of decisions, opinions, consultations, correspondence, and investigations.
- Overview of laws and regulations
Here you will find an overview of the most important laws, rules, and legal documents.
